Support
How can we help?
Email us and we'll get back to you as soon as we can.
switchstreetpuzzle@gmail.com
Frequently asked questions
Why can't I place more road?
Each puzzle gives you a limited number of road pieces. Plan your layout before placing — pieces are part of the challenge.
My vehicle won't follow the route.
Routes must be continuous and drivable from start to finish. Check for gaps or pieces that don't connect along the way.
Why doesn't the challenge complete?
Some vehicles must make a pickup first: the school bus collects passengers at the bus stop before school, and the bakery van picks up the cake before the party. The delivery truck heads to the depot.
Vehicles keep colliding. What can I do?
Use departure beats to stagger when each vehicle leaves, so they don't meet at the same place at the same time.
How do I unlock new challenges?
Challenges unlock in order — complete the current one to open the next.
Do I need medals to progress?
No. You can replay completed challenges to improve your best beat count, and medals are entirely optional.
Troubleshooting
- If something looks stuck, close the game fully and restart it.
- No sound? Check the in-game sound settings and your device volume.
Reporting a problem
To help us look into it, please include:
- Your device model
- Android version and app version
- The challenge number
- The steps that led to the problem
- A screenshot, if you can
Please don't send passwords, payment details or other sensitive personal information. The game has no account or login feature, and progress is stored on your device, so we're unable to restore lost local progress.
Contact: switchstreetpuzzle@gmail.com — Milz Global Apps